A、At a bookstore. B、At a library. C、On the telephone. D、At the student center. B综合推断题。对话中多次出现的library，book等词，由此可推断出这是在图书馆，故选B。

W: Hi, I’m new here, and I was wondering how I could get a library card.
M: Well, if you are a regular student you can use your student I.D. card as a library card. If not, you would apply at the loan office.
W: What exactly can I borrow? I mean, can I take anything out from the library?
M: Well, you can borrow almost everything including books and multimedia materials. But you cannot take out any serial like journals and magazines, and you may not take out books or multimedia if they have a not-for-loan status.
W: Can you tell me something about the recall system here? My friend tells me if a book gets recalled. You have to bring them back right away, is that true?
M: Oh, certainly not right away, but you do have to take it back within seven days of the recall notice. The reason we have this system is because that sometimes students need certain material urgently.
W: But what if you can’t contact me?
M: If we cannot contact you by phone or by letter, we will contact the department that you are registered in and have a recall notice delivered to your teacher.
W: The last question—how much are the fines, by any chance?
M: Thirty cents a day. So, take care not to be late.
W: I think I’m quite clear now. Thanks a lot! Bye.
M: Bye.
   Questions 12 to 15 are based on the conversation you have just heard.
   12. Where does the conversation most probably take place?
   13. What does the borrower have to do if the book is recalled?
   14. What will the library do if a student can’t receive a recall notice?
   15. How many money a borrower will be fined if he returns the book late?