首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
You will hear a college lecturer talking to a class of business students about how to meet and greet clients with the proper res
You will hear a college lecturer talking to a class of business students about how to meet and greet clients with the proper res
admin
2016-10-25
32
问题
You will hear a college lecturer talking to a class of business students about how to meet and greet clients with the proper respect.
As you listen, for questions 1-12, complete the notes using up to three words or a number.
You will hear the recording twice.
MEET AND GREET CLIENTS
Get Off on the Right Foot
【L1】When a businessperson makes the______ with a colleague, he wants to have a successful start.
【L2】An unsuccessful start will contribute to a______.
Strategies
【L3】If you don’t stand up when you meet someone, you send a______that he/she is not so important.
【L4】A smile is important for your______can give the other person more information than your words.
【L5】______is necessary for it shows your attention on and interest in the people.
【L6】When you meet people you don’t know, ______immediately.
【L7】It is not always enough to say who you are, you should give______, for example, about you work.
【L8】People always consider the person who first offers a handshake is ______and at ease.
Introductions
【L9】In business, it is common to introduce______people to the other party.
【L10】The______should be considered more important than your boss.
【L11】If you attach importance to the______as you hear it, you are likely to remember it later.
【L12】These rules can help you to have a sound start for______.
【L4】
Woman: Good morning. In today’s class we’ll talk about how to meet and greet clients with the proper respect.
As we all know, a day in the life of every businessperson is made up of a series of meetings and greetings. Whether you are making the initial contact with a client or a colleague, you want to get off on the right foot. Doing so will make the first encounter and subsequent ones go smoothly and easily. Getting off on the wrong foot can make for a difficult recovery. Here are some simple strategies for a successful start.
1. Stand up when you meet someone.
This allows you to engage the person on an equal level — eye to eye. By remaining seated, you send a message that you don’t think the other person is important e-nough to warrant the effort it takes to stand. If you find yourself in a position where you can’t stand up(such as being trapped behind a potted plant), offer an apology and an explanation.
2. Smile.
Your facial expression says more than your words.
Look as if you are pleased to meet the other person regardless of what is on your mind. Put a smile on your face for the person standing before you.
3. Make eye contact.
Looking at the people you meet says you are focused and interested in them. If you are staring off somewhere else, you may appear to be looking for someone more to your liking to come along.
4. Introduce yourself immediately.
As soon as you approach people you don’t know or are approached by them, say who you are. Don’t stand around as if someone else is in charge of introductions.
5. Include a statement about who you are when necessary.
It is not always enough to say, "Hello, I’m Mary Jones." Give more information. "Hello, I’m Mary Jones. I work for XYZ Corporation."
6. Offer a firm handshake.
Extend your hand as you give your greeting. The person who puts a hand out first comes across as confident and at ease. Make sure that this physical part of your greeting is professional. Don’t offer bone-crushing grips or wimpy limp-wrested shakes. Everyone in business shakes hands with everyone else.
7. Learn how to make smooth introductions.
In business you always introduce less important people to more important people. The way to do this is to say the name of the more important person first, followed by the words " I’d like to introduce..." and then give the other person’s name. Be sure to add something about each person so they will know why they are being introduced and will have some information with which to start a conversation.
8. Know who the more important person is.
The client or the business prospect is more important than your boss. Just hope your boss agrees.
9. Pay attention to names when you meet people.
It is all too common to be thinking about what you are going to say next and not focus on the other person. If you concentrate and repeat the name as soon as you hear it, you stand a better chance of remembering it later.
Your goal within the first few minutes of meeting other people is to make them feel comfortable and to put them ease so they will want to do business with you. When you are confident of the rules for those critical initial encounters, you will have a solid start for long-term profitable relationships.
选项
答案
FACIAL EXPRESSION
解析
转载请注明原文地址:https://jikaoti.com/ti/6vMsFFFM
本试题收录于:
BEC高级听力题库BEC商务英语分类
0
BEC高级听力
BEC商务英语
相关试题推荐
Whomostlikelyisthespeaker?
Whomostlikelyisthespeaker?
Whatisthespeakertalkingabout?
Whatisthespeakerdoing?
A、 B、 C、 B问题以疑问词when来询问什么时候开始发言,(B)回答说“Assoonastheclientsareseated”,也就是说“客户们一就位,就开始”,因此(B)选项为正确答案。(C)选项的
A、 B、 C、 D、 B(A)说goingdown[descending]thestairs才是正确的。(C)对于以Thereare[is]开头的选项,一般通过主语(manypeople)后
Accordingtothespeaker,whowouldmostbenefitfrommuItitasking?
Whataretheytalkingabout?
A、 B、 C、 C(A)注意assist和assistant的发音类似。(B)对帮助表示感谢,与题意不符。(C)针对“是否能够帮忙处理这个软件”的提问做出了否定回答,之后又称不清楚。所以没法给予帮助。故为正确答案。
Theinterlocutorasksyouquestionsonanumberofwork-relatedandnonwork-relatedsubjects.
随机试题
可退式打捞矛在自由状态下圆卡瓦的外径()落物内径。
简述心理辅导在制定辅导目标过程中的价值。
关于人性的观点,下列选项中正确的是
患者女,20岁。56kg。从五楼坠下,致右肱骨干、右股骨干、右小腿骨折,多处软组织挫伤。查BP50/30mmHg,HR135次/分,Hb88g/L,Hct26%。经输平衡液500ml、代血浆500ml后,送手术室。准备行骨折切开复位、内固定术。
患者女性,45岁,有胃溃疡出血胃大部切除手术史,近半年来自觉四肢末端麻木,走路不稳,有踩棉花感,闭目时明显。该患者临床诊断首先考虑
甲、乙、丙三人合买了一套机器设备。甲欲以5000元的价格转让自己的份额。丙表示不要,乙未置可否。3个月后,丁愿意购买该份额,甲接受了丁交付的5000元款项。此时甲父知道此事也欲购买该份额,甲又与其父签订了转让份额协议。这时乙、丙也分别向甲表示,欲购买甲的份
下列各观点中,不正确的有()。
K市是重要高科技工业城市,H镇位于K市近郊;是正在筹建中的K市卫星城市。为了发挥K市在发展高科技产业中的作用,H镇必须吸引足够的外来居民,其中包括大量高科技人才;吸引外来居民的关键措施是改建火车站,近来K市的就业机会急剧增加;就业人口中选择在近郊城镇居住的
DasKind,______duebengesehenhast,istderbesteSchülerinseinerKlasse.
Itusedtobethatifyouwantedtotravel,youhadtoplanforalongbusortrainride.Butthecarchangedallthat.Thougha
最新回复
(
0
)