首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) _____ for it, the fi
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) _____ for it, the fi
admin
2013-10-20
30
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) _____ for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2)_____ results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) _____, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) _____ he or she has a just claim. Consumers should complain in (5) _____, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) _____ what is wrong with the item in (7) _____. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8)_____ by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) _____ should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) _____ to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
(1)
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) claim for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2) produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) assuming he or she has a just claim. Consumers should complain in (5) whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) demonstrate what is wrong with the item in (7) question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8) rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
选项
答案
claim
解析
转载请注明原文地址:https://jikaoti.com/ti/5uQFFFFM
0
大学英语四级
相关试题推荐
AlibrarytoLastForever"Thefundamentalreasonswhytheelectriccarhasnotattainedthepopularityitdeservesarethe
A、Inarailwaystation.B、Inabusterminal.C、Inahotelroom.D、Inarestaurant.CM:Areyoureadytocheckout?W:Yes.Youp
Languagebarrierspresentavarietyofchallengesforchildrenofanyage.InHoustonalone,bilingualeducationprogramshave
A、TradeunionsinBritainarebecomingmorepopular.B、MoststrikesinBritainareagainsttheBritishlaw.C、Unofficialstrikes
Itisexpectedthat______(随着科技的进步),doctorswouldcomeupwithsomeeffectivewiththedevelopmentofscienceandtechnology
A、It’sverytraditional.B、It’sterrific.C、It’stoomodern.D、It’senjoyable.C女士说这场戏并不精彩(notreally表明其观点),她更喜欢传统的戏剧。由此可推知这场戏剧表
Traditionally,thefirstfirmtocommercializeanewtechnologyhasbenefitedfromtheuniqueopportunitytoshapeproductdefin
Fedupwiththeterribleperformancesoftheteamhe’dbeenwatchingforyears,he______hissupporttotheirrivals.
Overthehistoryoftheearth,millionsofanimalandplantspecieshavedisappeared.Mostofthesespeciesdisappeared,orbeca
Haveyoueverdashedacrossaparkinglotinasuddenrainstorm?Youmightthinkthatyou’llstay(26)______byrunningasfastas
随机试题
在进行室内质量控制时,累积平均数和标准差的计算采用本批次质控物测定值中的A.所有在控数据B.所有质控数据C.所有失控数据D.最后1个月的质控数据E.最初20个数据
属阴离子型表面活性剂的是
头颈部鳞癌再增殖的时间在治疗后多久开始,以后就出现加速再增殖
通脉四逆汤合参附龙骨牡蛎汤适用于心力衰竭的哪种证型
各种类型休克基本病理变化是
物业查验的主要内容包括:物业的物质状况和()。
基金管理公司最核心的业务是()。
交通运输业的产品是()。
某企业在2011年终财务分析中发现人工成本比去年增加了5%,人力资源部对企业的各种人工费用进行了分析。根据以上资料,回答下列问题:分析发现自己企业福利开支占人工总成本比例过高,对此,下列说法不正确的有()。
关于食物是引起龋病的因素,以下观点错误的是()。
最新回复
(
0
)