If you are not satisfied with any aspect of the service we provide or feel you have been treated unfairly, you may call the Bran

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问题 If you are not satisfied with any aspect of the service we provide or feel you have been treated unfairly, you may call the Branch Office. They will handle the matter. If you are still not satisfied and wish to make a formal complaint, you should contact the Head Office. The contact details are listed on the back cover of this hand-book.

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答案如果你在任何方面对我们所提供的服务不满意或者觉得你受到了不公平的待遇,你可以给分公司打电话,他们会处理此事。如果你仍然不满意并希望进行正式投诉,你应该与总公司联系。有关联系的具体办法详见本手册的封底。

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