2. 外语
  3. September 13 Deborah Garret Circulation Manager Beryl Publishing Company 5236 Guevara Avenue Albuquerque, NM 87120 Dear Ms.

September 13 Deborah Garret Circulation Manager Beryl Publishing Company 5236 Guevara Avenue Albuquerque, NM 87120 Dear Ms.

admin2017-04-10  31
问题 September 13
Deborah Garret
Circulation Manager
Beryl Publishing Company
5236 Guevara Avenue
Albuquerque, NM 87120
Dear Ms. Garret,
I have been a subscriber of The Clarion Monthly for the last two years, and my subscription was not supposed to end until December of this year. However, I have not received a single issue since last July, which prompted me to call your company’s customer service hotline yesterday to relay my concern. I spoke with Mr. Ross Lawrence, who informed me that The Clarion Monthly is no longer in print, and that the last issue was released three months ago.
Mr. Lawrence also informed me that subscribers were sent a notice via e-mail. I never received this notice, however. Since I have received only six issues of the journal this year, I would like to request a 50 percent refund of the $430 annual fee that I paid.
I am hoping that you will address my concern as soon as possible. Thank you.
Yours truly,
Arthur Clayton
To: Arthur Clayton
From: Deborah Garret
Date: September 15
Subject: Subscription
I am deeply sorry for the inconvenience you experienced with your subscription to The Clarion Monthly. Although we notified our subscribers in April that the magazine would cease publication after June, it appears that there was a computer error and a few of our readers did not receive the notification. We hope that you will accept our apology.
We have verified that there are six months remaining in your subscription, and will issue you a refund for the unfilled portion of the agreement. The amount will be transferred to your account unless you prefer a check, which we can mail to your home or office. In addition, we are sending you a 30 percent discount voucher, which you can use to subscribe to any of our other publications.
Thank you, and again, my sincerest apologies.
Best regards,
Deborah Garret
Why did Mr. Clayton send the letter to Ms. Garret?
选项 A、To request a membership extension
B、To inquire about an unpaid balance
C、To make a complaint about a subscription
D、To arrange an interview for a magazine article
答案C
解析 本题是针对克莱顿先生给加勒特女士写信的目的进行提问的主旨题，因此应定位至第一篇文章，即克莱顿先生所写的信件的前半部分内容。信中提到“…my subscription was not supposed to end until December of this year．However，I have not received a single issue since last July…”，即杂志的订阅本应截止到12月，但从去年7月以后就连一本杂志都没有收到过，其后又表达了对与之相关的事项的不满情绪，因此(C)To make a complaint about a subscription为正确答案。
转载请注明原文地址:https://jikaoti.com/ti/5VRsFFFM
本试题收录于： 托业阅读题库托业（TOEIC）分类
0

托业阅读

托业（TOEIC）

相关试题推荐
随机试题
最新回复(0)