Confirming a Booking Write an email of about 50-60 words based on the following situation: Judy wants to book a room in a ho

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问题     Confirming a Booking
    Write an email of about 50-60 words based on the following situation: Judy wants to book a room in a hotel near the seaside. On behalf of the hotel, please write an email to confirm her reservation.
    Marks will be awarded for content, organization, language and appropriateness.

选项

答案 Dear Ms. Judy, Thank you for choosing our hotel. We confirm your booking of a double room from May 11th to 16th, breakfasts included. We can arrange a sea view room for you, but the charge will be 5% higher than the normal one. Please inform us if you need the sea view room. We are looking forward to serving you at our hotel. Sincerely yours, Sheraton Hotel

解析     这是一封确认房间预订的邮件,正式。语言要求态度良好,对客户的要求一一回复,如果某项做不到的话或者有附加条件,则要耐心说明并表示歉意。本题的邮件要写清楚以下要点:
    1.感谢对方选择预订本酒店。
    2.确认房间预订。
    3.对于对方的额外要求,回复能否做到或者有什么附加条件。
    4.期待为对方服务。
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