To: sjthompson@sxp.com From: dan.ficklestein@makana.com Subject: Shoe Catalogue Request Dear Mr. Thompson, Thank you for your e-

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问题 To: sjthompson@sxp.com
From: dan.ficklestein@makana.com
Subject: Shoe Catalogue Request
Dear Mr. Thompson,
Thank you for your e-mail inquiry in regards to our 2011 spring collection catalog of our latest line of fashionable men and ladies’ shoes. We will be more than happy to send you a catalog right away. Also, at this time, I would like to let you know that we have just started a collection of men and ladies’ sports wear which you will find in the catalog I will be sending.
And as a token of our good will, we will also include a free sample of our latest men’s shoe polish that you can try. If you like it and would like to order some, just check the box at the bottom of the order form included in our delivery.
I will have the delivery sent to you today by express courier. You should receive the package in the next three days. If you have any questions in the meantime, please do not hesitate to contact me.
Serving all our customer’s needs at the click of mouse, www.makana.com.
With best regards,
Dan Ficklestein
Customer Service Representative
What should Mr. Thomson do if he has any questions?

选项 A、E-mail Mr. Ficklestein
B、Log on to the company website
C、Get in touch with a service representative
D、Ask the delivery personnel

答案C

解析 第三段的最后写到If you have any questions in the meantime,please do not hesitate to contact me,又因写信人的职位是Customer Service Representative,因此答案是(C)。
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