•You will hear a job advisor talking about the job of a cashier. •As you listen, for questions 1-12, complete the notes using up

Our topic today is about the job of cashier. I’ll just divide my talk into several sections. Let’s begin with the nature of the work.
Supermarkets, department stores, gasoline service stations, movie theaters, restaurants, and many other businesses employ cashiers to register the sale of their merchandise. Most cashiers total bills, receive money, make change, fill out charge forms, and give receipts.
Although specific job duties vary by employer, cashiers usually are assigned to a register at the beginning of their shifts and are given drawers containing a specific amount of money with which to start -- their banks. They must count their banks to ensure that they contain the correct amount of money and adequate supplies of change. At the end of their shifts, they once again count the drawers’ contents and compare the totals with sales data.
After entering charges for all items and subtracting the value of any coupons or special discounts, cashiers total the customer’s bill and take payment. Acceptable forms of payment include cash, personal checks, credit cards, and debit cards. Cashiers must know the store’s policies and procedures for each type of payment the store accepts.
Next, we’ll discuss the working conditions. Nearly one-half of all cashiers work part time. Generally, cashiers are expected to work weekends, evenings, and holidays to accommodate customers’ needs. However, many employers offer flexible schedules.
Most cashiers work indoors, usually standing in booths or behind counters. In addition, they often are unable to leave their workstations without supervisor’s approval because they are responsible for large sums of money. The work of cashiers can be very repetitious, but improvements in workstation design are being made to combat problems caused by repetitive motion.
Employment is our third section of discussion. Cashiers held about 3.5 million jobs in 2002. Although cashiers are employed in almost every industry, 26 percent of all jobs were in food and beverage stores. Gasoline stations, department stores, other retail establishments, and restaurants also employed large numbers of these workers. Outside of retail establishments, many cashiers worked in amusement, gambling, and recreation industries, local government, and personal and laundry services.
Finally, let’s focus on training and advancement. Nearly all cashiers are trained on the job. In small businesses, an experienced worker often trains beginners. The trainee spends the first day observing the operation and becoming familiar with the store’s equipment, policies, and procedures. After this, trainees are assigned to a register -- frequently under the supervision of an experienced worker. In larger businesses, trainees spend several days in classes before being placed at cash registers. Topics typically covered in class include a description of the industry and the company, store policies and procedures, equipment operation, and security.
Persons who want to become cashiers should be able to do repetitious work accurately. They also need basic mathematics skills and good manual dexterity. Because cashiers deal constantly with the public, they should be neat in appearance and able to deal tactfully and pleasantly with customers.
Advancement opportunities for cashiers vary. For those working part time, promotion may be to a full-time position. Others advance to head cashier or cash-office clerk. In addition, this job offers a good opportunity to learn about an employer’s business and can serve as a steppingstone to a more responsible position.