FROM: K. Blascoe, Domcore Tools TO: S. Refo, Kipling Plant SUBJECT: Shipping delay SENT: May 5, 10:

admin2011-02-06  35

问题 FROM:        K. Blascoe, Domcore Tools
TO:           S. Refo, Kipling Plant
SUBJECT:     Shipping delay
SENT:        May 5, 10:59 A.M.
Dear S. Refo,
    We ordered some equipment from you on April 8, but we have not received it yet. Please could you investigate this matter and let me know what has happened to our order?
                                                                            Sincerely,
                                                                            Ken Blascoe
                                                           Shipping and Receiving Manager

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答案 Dear Mr. Blascoe: I’m afraid that we have been unable to release your shipment from the warehouse because payments on your account appear to be overdue. In addition, our administrator is away due to illness, so unfortunately we were not able to notify you of the delay. Would it be possible for you to settle your account as soon as possible? Once payment is received, your shipment will be delivered immediately. Sincerely, S. Refo

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