Read the text below and answer Questions 8-14. *Only one discount may apply to each fare. CHANGES AND REFUNDS Tickets may be re

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问题 Read the text below and answer Questions 8-14.

*Only one discount may apply to each fare.
CHANGES AND REFUNDS
Tickets may be refunded not later than 5 minutes before the departure of the train for a charge of 15% of the ticket price, or the journey may be changed to another day for a charge of 10% of the ticket price. (Not applicable to same day returns.)
CHANGES FOR SAME DAY TRAVEL
You may change your ticket once without charge for a journey on the same day as the original ticket.
INFORMATION OF INTEREST TO TRAVELLERS
    When you buy your ticket it is up to you to check that the dates and times of the journey on it are exactly as you requested.
    Ticket control and access to each train platform will be open until 2 minutes before departure of the train.
    Each traveller may take one suitcase and one item of hand luggage. You may also check in 15kgs. of luggage not later than 30 minutes before departure, at no extra charge.
    If you would like to charter a train, or make reservations for over 25 passengers travelling together, call the Sales Department.
                    OUR TIMETABLE IS GUARANTEED
If the arrival of your train at your destination is delayed by more than 5 minutes according to the timetable, we will refund the full price of your ticket if the delay is caused by our company Questions 8-14
Complete the summary below.
Choose NO MORE THAN THREE WORDS from the text for each answer.
Write your answers in boxes 8-14 on your answer sheet.
An elderly person who is also studying full-time receives a concession of【R8】______
Large groups people who want to reserve seats should get in touch with the【R9】______
If travellers cancel their trip, they will usually receive back the ticket price less【R10】______, or they may change the date of their trip by paying【R11】______of the original value. These concessions do not apply in the case of【R12】______It is the passenger’s responsibility to make sure the【R13】______and______are correct.
Travellers should ensure they are ready to board the train with at least【R14】______to spare. They may take a suitcase with them in the carriage as well as hand luggage. A traveller may check in 15 kilos maximum weight of luggage but this must be done at least 30 minutes before the train leaves.
【R9】

选项

答案Sales Department

解析
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