•You will hear five short recordings. •For each piece, decide what the speaker is doing. •Write one letter (A-H) next to the num

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问题 •You will hear five short recordings.
•For each piece, decide what the speaker is doing.
•Write one letter (A-H) next to the number of the recording.
•Do not use any letter more than once.
•You will hear the five recordings twice.
A. Refusing
B. Complaining
C. Proposing
D. Thanking
E. Agreeing
F. Apologizing
G. Making excuses
H. Contradicting
  
F: I really can’t understand you saying these photocopiers are unreliable. It certainly hasn’t been my experience. I’ve been using one for over a year and it’s never given me any trouble at all. Whatever else you say about them, you must admit they’re far more reliable than most other computers.
F: I can’t say how much I regret the action taken by one of our shops in the city. When you bought your printer, you automatically had a one-year warranty period, and we shall honor that guarantee. We’ll be glad to repair your printer free of charge and we’re very sorry indeed for what’s happened.

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答案F

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