The customer can’t have a refund because

M: Excuse me! I’d like to return this sweater for a refund. The first time I washed it, it shrank at least two sizes.
F: Oh, that’s a clearance item. But don’t worry. It’s also refundable within 7 days after purchase. Do you have the receipt?
M: Here it is.
F: Sorry, I am afraid I cannot refund this, because you bought it 8 days ago.
M: Oh, I didn’t realize that.

F: Based on the survey, we can see the most active consumer groups are those between 18 and 26 years old, followed by the 36-to 45-year-olds. So we should target the 18-to 26-year-old age group more.
M: But over the past three years, there has been a growing trend among the 46-to 55-year-olds. I believe this trend will continue, so we should focus on this group instead.