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  3. You should write about 100 words on ANSWER SHEET 2. Do not sign your own name at the end of the letter. Suppose you bought

You should write about 100 words on ANSWER SHEET 2. Do not sign your own name at the end of the letter. Suppose you bought

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问题     You should write about 100 words on ANSWER SHEET 2. Do not sign your own name at the end of the letter.
    Suppose you bought an English dictionary, and found something wrong with it. The service of the bookstore is not very good. Therefore you write a letter to the editor of a newspaper.
    Following the requirement:
    1) the reason;
    2) the process of negotiation with the bookstore;
    3) call on the service of industry should be improved.
选项
答案Dear editor， I am writing to inform you of my unhappy experience lately．On June 5th．I went to buy an XXX English Dictionary for Advanced Learners at the YYY Foreign Bookstore．Unfortunately，when I went home，I was astonished to find that several pages were stained，some folded，and a few more even missing． To resolve the problem，I immediately went back to the bookstore and managed to find the same shop assistant who said she could do nothing about it and asked me to go directly to the manager．I made great efforts to meet the manager in person，and was told it was not their fault，the publisher was the real party to blame． Up until now．l have been thinking of this happening．I believe that it is more than necessary forthe whole tertiary industry to improve the service quality．Only when the service is performed properly and satisfactorily can the needs of the customers be satisfied and the national economy be put on the right track． 　　　　　　　　　　　　　　　　　　　　　　　　　　　　 Yours faithfully， 　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　 Li Ming
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