What is the conversation mainly about?

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问题 What is the conversation mainly about?
  
M: Good morning, Ms. Po0tter. I’m sorry to inform you that your shipment has been delayed in transit.
W: Really? I was expecting to receive it within the two weeks that was confirmed in our agreement.
M: Well, there’s a storm over the Pacific Ocean, so our cargo ship will not be able to sail until next week. However, we should be able to deliver it to you by the first week of next month. Sorry again for the inconvenience.
W: Luckily, I have transport Insurance. Could you please provide me a notice in writing? I’ll need it when I negotiate with my insurance company about receiving some compensation for the delay.

选项 A、To adjust the timetable
B、To make a compensation request
C、To notify her superior of changes
D、To inform clients of delivery delays

答案B

解析 题目是在询问女士需要书面通知书的原因,应该特别注意女士的话语中与题目的中心语writtennotice相关的内容。女士说,“I’ll need it(notice in writing)when I negotiate with my insurance company about receiving some compensation for the delay.”,即在和保险公司商议由于延后而获得补偿的事宜时,需要纸质的通知书。所以正确选项是(B)To make a compensation request。
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