A、Book a room. B、Fill out a form. C、Show his passport. D、Take away the suitcases. B

W: Good afternoon, sir. May I help you?
M: Good afternoon. We’ ve got a reservation.
W: May I know your name please?
M: Bill Anderson. That is A-N-D-E-R-S-O-N.
W: Just a minute, please. Yes, four people for two weeks. Right?
M: Yes. Where are the rooms?
W: One double room is on the third floor and two single rooms on the fourth.
M: Can we go to our rooms now?
W: Please fill out a registration form first. We’ll send the suitcases to your rooms.
M: All right.
Q:
11. How many rooms has the man booked?
12. What does the woman ask the man to do?