What’s the probable relationship between the two speakers?

W: Solomon Department Store. May I help you?
M: Yes, could you tell me when the store closes today?
W: We close at 7:00.
M: I see. And when do you open?
W: Ten o’clock on the weekend.
M: Fine. Thank you very much.

W: Hi, John. What happened to you? I’ve been waiting for twenty minutes.
M: Oh, I completely forgot about our meeting. I’m on my way. Please wait for me.
W: OK. I’ll wait for you at the main entrance.