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  3. Last Sunday, you ate at a restaurant and found a fly in one of the dishes you ordered. Write a letter of complaint to the manage

Last Sunday, you ate at a restaurant and found a fly in one of the dishes you ordered. Write a letter of complaint to the manage

admin2009-04-26  46
问题     Last Sunday, you ate at a restaurant and found a fly in one of the dishes you ordered. Write a letter of complaint to the manager of the restaurant and offer your suggestions on this problem. You should write about 100 words. Do not sign your own name at the end of the letter. Use "Li Ming" instead. Do not write the address.
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答案Dear manager, I was a customer at your restaurant last Sunday. I am writing to you to complain about the incident that happened that day, calling for your immediate attention to the matter. It shocked me when 1 found a fly in a dish in the middle of our meal. I could hardly bear it. I felt sick. If it happens again, I am convinced that no one will come to eat there any more. It is advisable for you to clean up your kitchen as soon as possible. Please give me your immediate attention to this matter. Sincerely yours, Li Ming
解析     本题要求写一封投诉信。写投诉信的目的是为了让对方同情你的遭遇或者碰到的问题，继而给出你所期望的解决方法。因此，写这类信件最重要的一点是要实事求是，一定要遵守"简明、公正"的原则，切勿夸大其词，引起对方的反感。信的开头自我介绍，交代投诉内容，表明本信的目的和要求；在正文中说明情况，告诉对方你因此受到的伤害或给你带来的不便，提出希望尽快得到满意的答复和解决问题的建议，表明希望如何处理；结尾部分应当以套用经典句型来结束，表达希望问题得到迅速、恰当解决的强烈愿望。
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