A、Return the money to the man. B、Exchange the jacket. C、Ask the man to show the receipt. D、Consult the manager about the issue.

admin2023-02-13  12

问题  
W: Hi, is there anything I can do for you?
M: Yes. I’d like to exchange the jacket I bought a week ago.
W: What seems to be the problem?
M: It doesn’t fit. I want to exchange it for another size.
W: What size do you need?
M: A larger one.
W: Let me see if we have any more.
M: OK, thank you.
W: Sorry, sir. We haven’t got any larger size available now.
M: In that case, I’d like to return it for a refund.
W: No problem. The full amount we’ll go back on your credit card.
M: Thank you.

选项 A、Return the money to the man.
B、Exchange the jacket.
C、Ask the man to show the receipt.
D、Consult the manager about the issue.

答案A

解析 语义理解题。对话中女士说店里没有更大号的夹克了,男士要求退款,女士回答没问题,会全额退还至男士的信用卡上。由此可知,女士最终会A)“把钱退给男士”。B)“调换夹克”、C)“要求男士出示收据”和D)“就此问题咨询经理”均与对话内容不符,因此可以排除。
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